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Privacy policy

Introduction

Welcome to www.santantoniexperiences.com (hereinafter, "the Site"). The privacy of our users is of utmost importance to us. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us through the Site. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you use our services, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Booking details (stay dates, preferences, etc.)

1.2 Non-Personal Information

We also automatically collect non-personal information when you interact with our Site, such as:

  • IP address
  • Browser type
  • Pages visited
  • Access times and dates

2. Use of Information

We use the information we collect for the following purposes:

  • To process and manage your bookings
  • To communicate with you about your booking and provide customer support
  • To improve our Site and services
  • To send marketing communications and promotions (with your consent)
  • To comply with our legal obligations

3. Sharing Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

  • Service providers who help us operate our Site and provide our services (e.g., payment processors, hosting providers).
  • Compliance with the law: when required by law or necessary to protect our legal rights.

4. Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies

We use cookies and similar technologies to enhance your experience on our Site, analyze traffic, and personalize content. You can configure your browser to reject cookies, but this may affect your ability to use some features of our Site.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request the correction of any inaccurate or incomplete information
  • Request the deletion of your personal information
  • Withdraw your consent for data processing (where applicable)

To exercise these rights, you can contact us using the contact information provided in section 8.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will post any changes on this page and update the "Last Updated" date below. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

8. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at:

Email: info@santantoniexperiences.com
Address: Calle de Sant Antoni, 123, Ibiza, Spain

Last updated: May 20, 2024